Enterprise CRM System
Comprehensive Customer Relationship Management platform with sales pipeline automation, lead scoring, customer segmentation, and advanced analytics.
Client
Enterprise Company
Duration
8 months
Team Size
4 developers
Year
Technologies Used
Project Overview
This comprehensive CRM system provides businesses with a complete solution for managing customer relationships, sales pipelines, and marketing campaigns. The platform features AI-powered lead qualification, automated workflow management, and seamless third-party integrations.
Challenges
- Building scalable architecture for large contact databases
- Implementing AI-powered lead scoring algorithms
- Creating intuitive sales pipeline visualization
- Integrating with multiple third-party services
Solutions
- Implemented distributed caching and database optimization
- Built machine learning models for predictive lead scoring
- Created drag-and-drop Kanban board for pipeline management
- Developed universal API integration framework
Key Features
- Sales Pipeline Automation
- Lead Scoring & Qualification
- Customer Segmentation
- Email Marketing Integration
- Advanced Analytics Dashboard
- Mobile CRM App
- Task Management
- Document Management
- Reporting & Analytics
- Third-party Integrations
- Workflow Automation
- Contact Management
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